Good and bad nation brands

When I read about nation branding on the web, sometimes I realize that some writers tend to use indistinctively “a powerful brand” with “a good brand”, as if they were interchangeable terms. But they are not. “Powerful” describes the power of something (and not the goodness of it), and in the nation branding sphere it [...]

Nation branding quadrantWhen I read about nation branding on the web, sometimes I realize that some writers tend to use indistinctively “a powerful brand” with “a good brand”, as if they were interchangeable terms. But they are not. “Powerful” describes the power of something (and not the goodness of it), and in the nation branding sphere it defines how consistent and mind-shared a brand (that is, the image of a country) is.

For instance, France has a powerful brand because most people thinks on very similar terms about the country. Additionally, these terms are mostly positive, which means the brand is not only powerful but also good. In other words, that the most common idea about France, that it is refined and cultured for instance, is both agreed and widespread. It is a question of grade: when a large majority of people think very similar things when they hear the word “France”, then we’ve got a powerful brand. France’s brand is powerful because it means similar things to a vast majority of people. There is something like an agreement on what the word “France” means, and that agreement is so extended that it can be called a “quorum”.

To have a powerful brand does not imply that the brand is also good. An obvious example is North Korea. North Korea also has a powerful brand because a vast majority of people associate very similar things to the country (as happens with France), but these attributes are no good: repression, poverty, nuclear threat, lack of human rights. There is another sort of quorum here, and therefore another powerful brand. But a powerful bad brand, to make things clear.

On the other side, Uruguay, for instance, does not have a powerful brand, because it means very different things to different people; to some it is a South American country like Argentina or Venezuela; to others it is… – well, it’s completely unknown. You can’t name not even two things about Uruguay. Uruguay has therefore a weak brand, as it means either different things or nothing at all. Uruguay has a weak brand, as opposed to France and North Korea’s powerful brands.

“Powerful” and “weak” are opposed adjectives; your brand can be either powerful or weak, but can’t be both at the same time. The same happens with “good brand” and “bad brand”. These two pairs of adjectives are on different scales, and are thus compatible. Consequently, you can have a country with a brand which is powerful and bad, like North Korea, and you can also have a country with a brand which is powerful and good like France. But you could also face a country with a weak, good image like Latvia. Few ideas are associated with Latvia, but these few ideas are, even if different, predominantly positive. Then there’s the last possible case, a weak and bad brand. Take Senegal, for instance. Not only nobody knows about it (so it has a weak brand), but the few things you could imagine would be bad (so it has a bad brand).

So, be alert when you read that that country needs “a powerful brand” – that only means that it won’t be weak, but it could very well be either good or bad.

2 Comments

  1. Simon Middleton wrote on July 8, 2009 | Permalink

    Very clear explanation of a very important distinction. The same confusion arises in every field of branding: good is taken as synonymous with powerful and so on. Frequently I encounter clients (places, organisations) who believe that because they have a good brand (amongst a few followers) they also have a powerful one.

    The very interesting question though is whether being a ‘weak, bad’ brand is a better place to start than being a powerful, bad’ brand. I would argue that weakness in this case is an advantage: if there is no real ‘quorum’ about your brand (even a country) then you have some chance of re-creating the brand and first creating a ‘weak, good’ brand before moving on to make it powerful. It’s the powerful/bad brands which have the most difficult (if not impossible) challenge, because any brand professional knows that it is virtually impossible to change people’s perceptions once they are established.

  2. Andreas Markessinis wrote on July 8, 2009 | Permalink

    Simon, I agree with you in this interesting question. I also think that turning a weak, bad brand into a weak, good brand is less difficult than turning a powerful, bad brand into a powerful, good brand. So in this case weakness is an advantage, since it can mean a nearly-white canvas. If bad perception is not very widespread and very inconsistent (weakness) it seems easier to correct. But powerful brands are by definition well carved in people’s minds – it would be a real challenge to conduct large quantities of people in changing their minds.

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